Administrative Assistant / Front Desk - Pacific, WA in Pacific WA

Summary

Administrative Assistant / Front Desk – Pacific, WA

Freightliner Northwest Posted on 2022-11-18

Salary	Not mentioned
Location	Pacific, WA 98047
Type	Full-time

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Job Description

Overview:

Gordon Truck Centers, Inc. (GTC) is now hiring an Administrative Assistant for the front desk and truck sales department at the Pacific, WA, corporate location. This position is responsible for receiving and directing incoming phone calls on the corporate switchboard line, professionally greeting customers and guests, maintaining confidentiality, assisting with marketing and truck sales, as well as clerical duties such as administration of incoming and outgoing mail and packages and supply orders. This position assists truck sales, marketing, and accounting and the right candidate will gain dealership knowledge and expertise to advance into sales coordination, marketing, accounting or parts or service.

About GTC:

Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 15 dealerships doing business as Freightliner Northwest, Western Star Northwest, and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications.

GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, vacation and holiday pay, and education assistance. Apply Today! We look forward to working with you!

Responsibilities:

• Responsible for answering multiple incoming phone lines expediently and professionally.
• Ensure phone calls are redirected accordingly
• Greet customers and guest in a professional, friendly, hospitable manner.
• Maintains office supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Assist truck sales inventory manager.
• Some marketing duties including flyer creation, email marketing and brand management.
• Qualify website sales leads.
• Update and maintain online business directories.
• Maintain a clean and professional atmosphere while managing all front desk duties.
• Perform a variety of clerical duties such as mail opening, distribution, and handling all incoming and outgoing packages, stocking and ordering supplies.
• Assistance with assigned accounts payable tasks.
• Reconciliation of cash, check, credit card activity and banking.
• Assists marketing and operations in planning, coordinating and hosting of company events such as open house, holiday, and driver appreciation events.
• Other duties may be assigned to meet business needs.

Qualifications:

Job Requirements

Education: High School diploma or equivalent, preferred.

Experience:Customer service experience required, multiple phone line experience, and PC/software experience. Knowledge of trucking industry beneficial but not required. Marketing experience preferred but not required.

Skills: Must be professional and have excellent phone etiquette. Must be customer service driven. Knowledge of Microsoft Office (Word, Excel, Outlook, Access). Ability to prioritize and multi-task. The ideal candidate must be energetic, professional and safety minded at all times. Excellent communication both verbal and written, listening skills. Good customer service skills. Able to work with minimal supervision and direction. Ability to work independently as well as part of a team.

Job Conditions

Physical Demands: Requires continuous sitting, repetitive hand movement of opening and sorting documents. May require light lifting and moderate walking (including stairs). Extensive use of telephone, keyboard and computer.

Environmental Demands: Indoors with minimal outdoors; primarily located at a front desk work station. Moderate to heavy background noise and office traffic. Required to transport documents between buildings in seasonal weather conditions.

Hours: Monday – Friday, 8 am- 4:30 pm with a half hour lunch. Total weekly hours: 40

Click to learn more about GTC.

ADDITIONAL INFORMATION:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities.

Company description:

confidential