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Administrative Specialist - Operating Room - Hillsborough Hospital in Hillsborough NC

Summary

Administrative Specialist – Operating Room – Hillsborough Hospital

UNC Health Posted on 2022-11-18

Salary Not mentioned
LocationHillsborough, NC 27278
TypeFull-time

Job Description

Description

Hillsborough Hospital Campus Operating Room is seeking an Administrative Assistant. Hillsborough Services: General Surgery, GYN, Urology, XI & SI Robot, Orthopedics: Total joints (hips, knees, shoulders), Sports Ortho, Neuro & Orthopedic Spine, Ophthalmology & GIHBR. The OR has 8 rooms running from 7a-5:30p, with 3 « late » rooms until 7:30pm.

This position is 40hr/wk. Variable Shift: 5 days a week, Monday – Friday. State Benefits and Retirement packages; Parking is free and onsite!

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the subject matter authority in the administrative area for the department/clinic.

Responsibilities:
1. Assisting in developing budgets, monitoring expenditures, and reconciling financial statements. Investigating discrepancies and processing corrective actions.
2. Coordinating and completing special projects independently or in cooperation with other groups as assigned.
3. Determines administrative needs and making arrangements for conferences, meetings, seminars or other related activities.
4. Extracting and compiling data from written sources, individuals, and/or databases and providing interpretation.
5. Managing departmental information systems.
6. Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested. Composing formal correspondence and documents for internal or external circulation.
7. Serving as point person for all complex customer service and administrative issues. Interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines. Routinely providing guidance and direction to lower-level staff. Assists with screening applications and conducting initial interviews of entry-level staff as needed. Investigate patient and provider complaints and provide reports with root causes and service recovery.


Other Information

Other information:
Education Requirements:

  • High School diploma or GED

Licensure/Certification Requirements:

  • No licensure or certification required.

Professional Experience Requirements:

  • Two (2) years of clerical or administrative experience
  • If Bachelor »s degree, no years of clerical or administrative experience
  • If Associate »s degree, one (1) year of clerical or administrative experience

Knowledge/Skills/and Abilities Requirements:

  • Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one’s job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan. Coaching: Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.


Job Details

Legal Employer: STATE

Entity: UNC Medical Center Hillsborough

Organization Unit: Operating Room HBO H

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Hillsborough

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants » and employees » religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Company description:

Did you know UNC Health has ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Founded in 1952, UNC Health is an award-winning, not-for-profit integrated health care system committed to delivering state-of-the-art, outstanding patient services. Our partnership with the UNC School of Medicine and investment in groundbreaking biomedical research leads to better, more innovative care for the nearly half million patients we serve. UNC Health currently is comprised of UNC Hospitals – UNC Medical Center, UNC Rex Healthcare, UNC Rex Holly Springs Hospital, Chatham Hospital, Caldwell UNC Health Care, UNC Rockingham Health Care, UNC Physicians Network, the clinical programs of the UNC School of Medicine, Wayne UNC Health Care, Lenoir UNC Health Care, Johnston UNC Health Care, Pardee UNC Health Care, Nash UNC Health Care, Onslow Memorial, UNC Health Southeastern, and other affiliated hospital systems across the state of North Carolina. It is our vision to be the nation »s leading public academic health care system. Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. Values – One Great Team – Carolina Care – Leading the Way – It Starts with Me Employees enjoy the opportunity to participate in programs such as Academic Assistance; Flexible Spending Accounts; Multiple Insurance Options, including Health, Dental, Vision, Critical Illness, Life/AD&D; Teachers and State Employees Retirement System; Supplemental Retirement Accounts including, 401(k), 403(b), and 457 plans; UNC Health Care’s Career Development Education programs; and many more! In addition to these benefits, we offer an annual PTO accrual program which allows employees to manage their own paid leave time and use it at their discretion, whether it is for vacation, sick, or holiday time. At UNC Health, we are looking for talented, passionate medical professionals to join our growing community and provide the highest quality care to our patients across North Carolina. UNC Health provides a variety of career opportunities for professional development and growth for our employees. Join our One-Great-Team!

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