Associate Director of Account Operations
Omnicom Health Group Posted on 2022-11-23
| Salary | Not mentioned |
|---|---|
| Location | New York, NY 10014 (SoHo area) |
| Type | Full-time |
Job Description
Overview:
Title: Associate Director of Account Operations
Omnicom Health Group is the largest healthcare marketing and communications network in the world—partnering with clients to achieve meaningful change through better, more innovative communications. With more than 5,000 dedicated healthcare communications specialists from every corner of science, medicine, marketing, and communications, we recognize that it takes the best of talent to deliver the best of health.
When you join Omnicom Health Group, you have access to opportunities across the most networked network. What does this mean for you? Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey. We’re eager for you to carve a path that works for you – and we’ll help you make it happen.
Title: Associate Director of Account Operations
Location: New York, NY
Department/Discipline: Media
Overview:
The Operations role will help drive an agency »s business scalability and accommodate growth by improving and standardizing systems, workflows/processes, platforms, communications, and tools to efficiently manage the growing amount of work, specific to a large client portfolio.
Responsibilities:
- Identify opportunities to improve and automate processes to drive agency efficiency and streamline repetitive tasks
- Drive standardization, efficiency, and consistency in process, platforms, and workflow so that talent can work smarter not harder
- Develop playbooks to document and formalize process and best practices
- Manage client specific guidelines, protocols, and training to ensure compliance across entire team
- Standardize core document templates and ensure consistency in use
- Formalize SOPs for key communications with client and agency teams
- Help identify potential technology that can drive efficiency
- Organize system for sharing and archiving key information and documents
- Support the new hire onboarding process to ensure all steps of the process are accounted for
- Help manage new hire orientations and training
- Ensure team members are included in necessary working groups and meetings
- Manage open position reports
- Organize and help facilitate internal staffing meetings
- Help with onboarding of new clients
- Manage calendar of core client deliverables throughout the year
- Compile information pertinent to quarterly business reviews and annual appraisal
- Compile client communications around key team updates
- Update and maintain core client organizational chart
Experience:
- Able to wear different hats and balance priorities that may vary across different areas of operations
- Able to think big picture but also roll-up sleeves
- Have some related media and/or agency experience
- Problem solver with a proven ability to identify and remove barriers to project success
- Exhibits Integrity and Trust
- Excellent organizational and leadership abilities
- Outstanding communication and people skills
- Collaborative and forward-thinking
- Positive energy and a team player who can carry the agency »s values
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
- $125,000- $137,500
Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.
Company description:
confidential
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