Clerical Assistant 3
Commonwealth of PA Posted on 2022-11-18
| Salary | $37,144 – $55,433 a year |
|---|---|
| Location | Philadelphia County, PA |
| Type | Full-time |
Job Description
Are you a self-directed individual who does well under pressure and would enjoy working in a fast-paced clerical environment? If this describes you, you may be interested in the immediate opening for a Clerical Assistant 3 within the Department of Health, Bureau of Statistics and Registries, Division of Vital Records. Apply today!
Our main objective is to serve the public and aid them in applying for and receiving birth and death certificates maintained in the state of Pennsylvania.
You will screen applicants for valid identification and eligibility, accept or reject applications received both in person and by mail, and register payment; type information from applications into the vital statistics system, review and compare information on the record against information on the application for accuracy and completeness, update as needed, and determine eligibility and reject as needed. You will print certificates as requested and utilize various computer applications and search methods for locating birth and death records; advise applicants of correction procedures; prepare accurate daily production reports; utilize various equipment (such as copier, scanner, and desktop computer) to perform daily job duties.
As a Clerical Assistant 3, you will use communication and problem-solving skills to help customers in a timely and efficient manner; de-escalate situations when a consumer becomes impatient or angry about access to records or certificates or wait times; make recommendations to enhance existing operational procedures or policies for conduciveness to customer service as well as effectiveness, efficiency, safety, and security.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment.
- Work hours are 8:00am to 4:30pm, Monday – Friday, with 1-hour lunch.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as a Clerical Assistant 2 (commonwealth title); or
- One year of moderately complex clerical experience; or
- An equivalent combination of experience and training.
Necessary Special Requirement:
- This position requires keyboarding skills to meet standards for speed and accuracy.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted
- Failure to comply with the above application requirements will eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.
Company description:
Pennsylvania was founded as a commonwealth for the common good. It has become the ideological compass for our American values of freedom tolerance, and individual rights. Today, Pennsylvania continues to lead the way for successful businesses and communities with innovation, imagination, and our legendary can-do spirit. It’s truly a state where you can
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