Collections Specialist I
Clackamas Federal Credit Union Posted on 2022-11-18
| Salary | $21.75 – $25.60 an hour |
|---|---|
| Location | Oregon City, OR 97045 (Hillendale area) |
| Type | Full-time |
Job Description
Learn more about working at Clackamas here: http://bit.ly/clackamas-youtube
THIS JOB IS ELIGIBLE FOR A $1000 NEW HIRE BONUS**
Pay Range: Based on experience ranging from $21.75 – $25.60 per hour
Those who are FLUENT in Spanish are eligible for a language differential rate increase.
Expand your career and join the Clackamas FCU Team!
What makes Clackamas different from a bank? Our structure, values, and impact. We put people before profits. We aren »t owned by stockholders or governed by a paid board of directors. We »re a financial cooperative, owned by members, run by a board of volunteers who aren »t in it to make money – they »re in it to make a difference. At Clackamas, we work every day to deliver on that: offering products and services tailored to your needs, volunteering in the communities we serve, making donations, sponsoring events, and being a good neighbor. At Clackamas, we »ve got your back.
The Collections Specialist I at Clackamas Federal Credit Union is responsible for proactively connecting with members and member’s agents via phone, personal contact, and correspondence for early stage delinquency collection activities. Collection activities on delinquent member accounts include overdrafts, credit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Our Collections Specialist I performs all duties associated with collections, documentation, record keeping, correspondence, and skip tracing.
Here is a snapshot of what our Collections Specialist I has an opportunity to do daily:
- Proactively contacts members with overdraft accounts, through methods of e-mail, phone calls, letters.
- Responds to incoming calls and consistently makes outbound calls on past due accounts; discusses and makes independent decisions regarding possible financial arrangements.
- Contacts past-due members that need to provide updated insurance information required on secured loans.
- Performs functions of total loss loans. Responsible for communication with members, insurance companies and dealerships to complete the total loss process.
- Opens and disperses mail within the department.
- Monitors and orders department supplies.
- Meet or exceed sales and service goals, contributing to branch and member growth.
Job Type: Full-time
Pay: $21.75 – $25.60 per hour
Company description:
Proudly serving our community since 1957. For 60 years, Clackamas Federal Credit Union has been helping families in Clackamas County achieve their financial goals. We are a not–for–profit, financial cooperative dedicated to the financial success of our members.
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