Community Connector
Look Ahead Housing and Care Posted on 2022-11-18
| Salary | £25,000 a year |
|---|---|
| Location | Tower Hamlets |
| Type | Full-time |
Job Description
Job profile
Job details
Job details
Community Connector
Recruiting for a Community Connector to join our Tower Hamlets service.
£25,000 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
We are looking to recruit a Community Connector, who will connect with Look Ahead customers in our mental health pathway, engaging their talents and skills to identify important resources in the community. They will work across two services in Tower Hamlets including a Recovery Drop-in Centre and provide support to those service through building partnerships with other organisations and agencies. They will develop and enhance community networks and engagement within Tower Hamlets, including accessing local grants and resources to grow and develop the Recovery Centre.
Key Responsibilities:
- Ensure co-production is embedded within the culture of the service as a ‘way of life’
- Support the identification of customer aspirations and then supporting those customers to link into resources and local networks that will help their aspirations to be realised.
- Oversee the day-to-day management of the Look Ahead Recovery Centre and it’s drop-in activities.
- Maintain up-to-date information-sharing protocols/Service Level Agreements (SLAs)
- Organise shadow days, joint training/meetings to upskill staff and build relationships
- Invite delivery of in-reach sessions at drop-in groups
- Develop relationships with community partners
- Create partnerships to meet emerging needs of customers, e.g., assistive technology for physical health needs
- Liaising with staff in other Tower Hamlets mental health services and community agencies to develop customer support networks/opportunities
- Network with the local community, organisations, to further develop co-produced peer support and peer-led sessions with customers
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
- Accessing and applying for grants/donations for customers
- Report any observations relating to customers welfare in line with Look Ahead’s Safeguarding policies.
- Adhere to all the policies and procedures of Look Ahead plus those specific to the service including any statutory requirements.
- Maintain records as required at the service.
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate, and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Demonstrates a desire for continuous professional development
Skills, Knowledge and Experience
Essential:
- IT literate
- Experience of working within communities with a diverse range of stakeholders
- Ability to research information from a range of resources
Desirable:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Experience and understanding of mental health and social care services.
- Driving licence
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs, you would not need to submit another application for the alternative role.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation’
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.
Company description:
Look Ahead is a specialist housing association and provider of tailor-made care, support and accommodation services. We support thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives. With over forty years in social care under our belt, we are experts through both practice and understanding. Today, we are proud to be the trusted partner of over 30 local authorities and health trusts, providing specialist support and care services for over 7,000 people every year with a wide range of needs, including: • Mental health • Learning disabilities • Homelessness and complex needs • Young people and care leavers With over 100 local services and 1000 staff there are plenty of opportunities for growth within the organisation.
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