Customer Service Advisor
Adecco UK Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Peterborough +5 locations |
| Type | Full-time |
Job Description
You will be responsible for taking calls from customers and some of your main responsibilities will include:
- Place customer orders and resolve customer enquiries, primarily via phone but also through email.
- Identify and maximise sales opportunities through cross selling and up selling
- Maintain knowledge on products, procedures and policies
- Identify, resolve and record customer complaints
Previous experience in phone-based customer service is beneficial, however it is not essential to be considered.
The ideal candidates will be a team player, have a confident telephone manner and be PC literate and have a high degree of written communication.
In return for the above responsibilities, you will be offered the below benefits:
- Great career opportunities
- Comprehensive benefits package including staff discounts, subsidised healthcare and pension plan
The turnaround for interviews is very quick so if you or anyone you know would like to be considered for any of these roles, please contact Joanna Warner at Adecco Peterborough!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Joanna Warner
Company description:
At Adecco, we’re driven by a powerful purpose – making the future work for everyone – and we are fully committed to the job seekers, businesses and communities we serve. We recognise that people are the most valuable asset in the workforce, and we want to empower you to enhance your career in the immediate future and beyond. As the world’s largest provider of staffing solutions with more than 50 years of experience, Adecco has the resources to help you be successful. We want you to love what you do. Trust us to match you with opportunities that best suit your life, skills and career goals. Making the future work for everyone means we are dedicated to addressing the skills gap through work-related programs, partnerships and investments that create greater economic opportunities for our clients and employees.
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