Customer Service Apprenticeship
Mobile Fun Posted on 2022-11-18
| Salary | £10,005 – £12,000 a year |
|---|---|
| Location | Birmingham |
| Type | Full-time |
Job Description
Role type: Apprenticeship
Working Hours: Full-time, Monday to Friday (40 Hours per week)
Salary: £10,004.80 to £12,000 per annum
Who is Mobile Fun?
We are an ambitious and motivated team here at Mobile Fun, and we »re proud to be beating the competition to thrive as the UK »s leading e-commerce retailer for mobile tech accessories. We absolutely love our products and technology…which is where you come in.
This new opportunity as a Customer Service Apprentice will allow you to realise your potential by gaining a recognised qualification with the support of an award-winning brand, all whilst earning a real wage!
Why work for us?
This Customer Service Apprenticeship will give you the perfect opportunity to pave out an exciting career path in an eCommerce business, building the skills and confidence that come with training whilst earning in a full-time job. You will have the full support of a highly experienced, friendly team who will guide you every step of the way. Here at Mobile Fun, we have a track record of investing in and nurturing talent, so upon completing the Apprenticeship, there will be the chance to progress to a permanent role, that will give you the opportunity to explore roles within our wider commercial team, either that be specialising in product management, purchasing or marketing. All you need to apply is a passion to learn, and GCSEs (4-9 or C-A), along with a good attitude.
What will you be doing?
- Providing unforgettable service to our customers
- Be there as a Tech Guru for some of our customers (don’t worry we will provide you with training for this!)
- Familiarising yourself with our exciting product ranges
- Have a friendly approach to helping our customers navigate our website
Are there any other benefits to the job?
- Discounts on our products (up to 90%) and free review samples.
- Social Events including Picnic in the park, 5 A-Side Footy, Bowling nights and many more…
- You will get paid for learning and developing your customer service skills and have access to additional online learning platforms
- Hands-on Customer Service experience
- Up to 25 days of holiday entitlement plus national holidays
- Excellent Company Pension Scheme
If you are motivated and passionate about finding a job you will love, then we would like to receive your application!
Company description:
Mobile Fun is the UK’s leading international online retailer for mobile device accessories. Established in 2000, the company is now celebrating its 20th year in business, having established a leading online presence and a large loyal customer base. With its head offices and warehouse located in Birmingham, the company now employs over 60 staff across its offices around the world. Google us, or read about us in the industry press to learn more about our exciting growth story. This is your chance to join an exciting international eCommerce business! We offer a solid salary package and range of benefits, with an excellent working environment. Benefits include pension, break-room with Pool Table and Table Football, running/walking club, badminton club, organised 5-a-side football, board games club and discount on Mobile Fun products.
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