Dual Property Sales Coordinator
Homewood Suites Addison Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Addison, TX 75001 |
| Type | Full-time |
Job Description
Dual Porperty – Homewood Suites Las Colinas AND Homewood Suites Dallas/Addison
Responsibilities:
- High School diploma or equivalent is required with College course work in related field preferred. Experience in a hotel or a related field is also preferred.
- Ability to type 55 wpm
- Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
- Maintains regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands.
- Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
- Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintains Sales files in an organized fashion and as per specified standards.
- Maintains Accounts Coverage Program as applicable.
- Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.
- Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.
- Types sales contracts BEO’s correspondence reports forms directs mail pieces etc. as needed by sales team.
- Maintains lead log and lead statistics to be used for strategic outbound sales.
- Maintains Sales system (i.e. Delphi SalesPro etc.) docs and ensures consistent accurate and working properly.
- Assists managers on creative projects including proposals direct mail pieces invitations special events etc.
- Maintains timely and effective paper flow and communication within department and to other departments.
- Maintains flow of sales contracts through proper distribution to client team and to appropriate dept. head.
- Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.e. DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people.
- Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc.
- Distributes BEO’s Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
- Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.
- Conducts site inspections for the department as needed
- Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
- Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
- Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
- Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order.
- Organizes in house deliveries amenities welcome letters transportation schedules etc. as needed.
- Attends Sales Meetings and take minutes type and distribute accordingly.
- Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
- Familiar with all Aimbridge Hospitality sales policies and house rules.
- Ensures Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates.
- Any other duties as assigned by DOS specific to respective property.
Property Details:
Company Overview:
Benefits:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Company description:
Join a world of possibility with Aimbridge Hospitality! Our associates thrive in a culture where everyone is inspired to #AIMHigher. We »re a leading, global hospitality company offering best-in-class hotel management services across a broad spectrum of hotels representing lodging brands such as Marriott, Hyatt, Hilton, IHG, Wyndham, Choice, Extended Stay America, and more, luxury and destination resorts, convention centers, and boutique/lifestyle hotels. Our premium portfolio represents over 1,500 properties in 50 states and 23 countries. As the world »s largest third-party hotel operator, we are dedicated to our mission to leverage our scale to add value for owners and opportunities for associates better than any other management company. Our Values define who we are as a company and unite us with a common purpose. Discover what makes Aimbridge a preferred hospitality employer: • Engaging Culture: We have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company. • Dynamic Careers: We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go! When you join Aimbridge, your professional network will instantly expand. • Community Impact: Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about! We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.
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