Field Supervisor
Home Instead Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Wareham +1 location |
| Type | Full-time |
Job Description
Home Instead is the world’s leading provider of care and companionship services for older people. With MINIMUM visits of one hour, award winning training and an outstanding reputation we are immensely proud of the quality of care we provide.
Our Dorchester office was established in 2019 and our mission is to brighten the lives of seniors in the local community giving them a sense of purpose, wellbeing & worth. Since then we have grown at a fast pace and have been recognised by the CQC for the amazing care and support we offer our clients.
We`re seeking a Field Support to join our team and help grow our business in the Purbeck region. Someone who is able to encourage a workplace culture based on responsibility, support and passion to support our Clients. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
This role would suit an experienced care worker who is looking to take the next step in their career. We have a commitment to outstanding quality of care and the successful candidate will share this vision.
The Role
- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA’s.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Level 3 NVQ in Health and Social Care or equivalent.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with eMAR and medication in a supervisory role.
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Must be confident to use care management technology including providing support and training to Care Professionals.
- Must understand the importance of confidentiality working within current legislation.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport if required within the territory to visit clients.
- Be organised and flexible to meet the needs of the business.
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Company description:
When Paul and Lori Hogan founded Home Instead in 1994, in Omaha, Nebraska, they wanted to create a business that would provide personalised care for their ailing Grandmother and help to keep her well at home. Today, Home Instead is delivering the same personalised, quality care in over 14 countries across the globe, with over 230 community offices in the UK alone. By keeping family values at its core, Home Instead has become a world leading, award winning home care company with a mission to change the face of ageing across the UK and the world. Caring for others is part of our DNA, and that includes caring for your career. The Home Instead network provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a family-like business, where you are fully supported by your office team every day.
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