Financial Eligibility Worker / Human Services Specialist 3 (multiple vacancies in Medford)
Department of Human Services Posted on 2022-11-18
| Salary | $3,265 – $4,913 a month |
|---|---|
| Location | Medford, OR |
| Type | Full-time |
Job Description
Initial Posting Date:
11/17/2022
Application Deadline:
12/01/2022
Agency:
Department of Human Services
Salary Range:
Position Type:
Employee
Position Title:
Financial Eligibility Worker / Human Services Specialist 3 (multiple vacancies in Medford)
Job Description:
Our job board may be down in the evenings from 5:00pm – 5:00am from Nov 28 – Dec 9. The job board will be available during business hours and on weekends.
Financial Eligibility Worker / Human Services Specialist 3 / REQ-110675
Salary Range: $3265 – $4913
Medford (State Street office)
We are proud to be an Equal Opportunity Employer. We are actively working to maintain an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking multiple dedicated and compassionate individuals for our Financial Eligibility Worker positions.
ABOUT THE PROGRAM:
Click here
to learn more about Aging and People with Disabilities.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
- When you join theODHS
, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
- Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packages
including health, dental, vision and much more!
YOUR DUTIES AT A GLANCE:
In this position, you will determine initial and ongoing financial eligibility various programs such as Medicaid (Oregon Supplemental Insurance Program, OHP+, and Medicare Savings Plans), Food Stamps (SNAP), day care assistance (ERDC) and cash benefits (TANF). This is done primarily by interviewing applicants by phone and in person to gather information needed to assess and determine if there is a need for services and benefits. You will also process and review various documents submitted by applicants for their benefits. Training will be provided for all program specific policy and procedures.
WORKING CONDITIONS:
- Typically, work in an office environment. When required, physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop.
- Occasionally, must travel to individuals » homes, hospitals, nursing homes, and other provider settings as well as other local offices and Salem. Occasionally drive a variety of cars which may be unfamiliar, to remote places in a variety of terrain and possibly inclement weather.
- May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon. Also, will come in contact with animals, some of which may be dangerous. May be exposed to a variety of contagious diseases such as staph infections, lice, MRSA, etc.
WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS(MQ’s):
Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client »s situation.
- Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience).
- A photocopy of your transcripts may be requested during the interview process if using college courses to meet the minimum qualifications.
**A current resume OR an updated Workday application is required to determine if minimum qualifications are met.
ESSENTIAL ATTRIBUTES:
- Experience obtaining information from customers looking for assistance with programs and/or services
- Experience interpreting and applying policy
- Experience working in a team environment
- Experience learning and navigating online systems and phone systems
- Ability to communicate in writing and when engaging Oregonians over the phone
**Clearly describe how you meet the minimum qualifications and essential attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
HOW TO APPLY:
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
- Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View thisjob aid
for help.
- If you are not a current State of Oregon employee, view thisapplication instructional video
.
- Please upload a resume OR complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
- After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS:
- Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
HELPFUL INFORMATION:
- This position is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies.
- Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunities
page.
- If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contactADA.DHS@dhsoha.state.or.us
. Please be sure to include the job requisition number.
- For questions about the job duties or application process, please contactJENNIFER.M.MOISA@dhsoha.state.or.us
. Please be sure to include the job requisition number.
Company description:
confidential
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