HR Coordinator
Thames Water Utilites Posted on 2022-11-18
| Salary | £11 an hour |
|---|---|
| Location | Reading RG1 |
| Type | Full-time |
Job Description
Who are we?
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
What will the role involve?
We are looking for a Temporary HR Co-ordinator to assist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time.
Key Accountabilities:
- Supporting HR Administration across the People Team.
- Act as the first point of contact for customer enquiries forwarding specialist requests to
other members of the HR department as appropriate. - Maintain data using Company specific systems ensuring that records are accurate and
up-to-date. - Generate and issue formal documentation, such as employment contracts, as required.
- Undertake ad hoc project work when required.
- Communicate with a broad range of people in a courteous and professional manner.
- Liaising with Line managers, the IT Service Desk, and the wider business.
- Updating employee records with changes to pension contributions
- Undertaking ad-hoc reporting and providing project support as required
- Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved
- Ensuring achievement of Key Performance Indicators (KPIs)
- Working collaboratively and providing support to others within the People Services team.
What you will bring to the role?
- Great organisational skills;
- Able to multi-task;
- Highly organised and responsive, with an ability to deal with a high volume of queries each day;
- Great communication skills;
- Great IT skills including use of Microsoft Outlook;
- Advanced level of Excel
- Resilient and able to be flexible to change in demands, whilst remaining approachable.
- Trustworthy, with the ability to maintain confidentiality
- Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times;
- Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required.
What’s in it for you:
Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
We deliver life »s essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Company description:
Every day, we serve 15 million customers across London and the Thames Valley. Learn more about what we stand for, and how we deliver life’s essential service, so our customers, communities and the environment can thrive.
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