Mobile Devices Management Administrator
confidential Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Nottingham |
| Type | Full-time |
Job Description
Band 4
Job overview
Do you have an interest in iOS devices? If so, we have an exciting opportunity for a Mobile Devices Management Administrator. This is a full time position which requires the post holder to be on site during the core hours of 7am-5pm Mon-Fri.
Applications from candidates who have technical experience but do not possess systems knowledge would be welcome and if successful at interview the role will be offered at Band 3 with progression to Band 4 on full completion of competencies and training.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
The Mobile Devices Management Administrator role will be responsible for managing and maintaining all iOS devices across the whole organisation.
Working for our organisation
Nottingham University Hospitals Digital Services comprises a multi-disciplinary team of professional staff concerned with providing a wide range of services and technologies to Nottingham University Trust and our community colleagues. These are covered under the following divisions, technical operations and strategy, information governance, service transition and clinical engagement.
Detailed job description and main responsibilities
Monitor and manage all corporately owned devices that access business critical data via the Trusts Enterprise Mobility Management System MobileIron
Ensure devices are securely managed from the point of provisioning throughout the hardware lifecycle.
Review and update existing mobile device management policies.
Handle all repairs, device issues and customer re-provisioning calls that are presented and assigned via the Service Desk.
Manage devices within the on-prem core MobileIron solution
Works closely with Service Desk, IT Infrastructure teams and IT Security to identify and resolve issues.
Prepare and document standard operating procedures and protocols for mobile device enrolment.
Follow up and report on all lost/stolen and accidently damaged devices with the relevant parties.
Action all disable/block/quarantined/lockdown activity on any device within the core EMM configuration and the mobile network provider when required.
To Lead and work closely with Digital Services Teams where necessary for all major OS and application updates.
Support our organisational mobile security standards.
Person specification
Experience
Essential criteria
- Technical knowledge of an Enterprise Mobility Management System
Desirable criteria
- In depth knowledge and proven work experience in Mobile Iron EMM
Experience
Essential criteria
- Has experience of working with teams and individuals from both technical and non-technical backgrounds to solve IT problems
Communication
Essential criteria
- Demonstrate effective customer care skills, including how to understand, deliver and manage customer expectations
Desirable criteria
- Able to clearly present complex technical issues to a non-technical audience via various media (PowerPoint, Papers).
Experience
Essential criteria
- Hands on experience in security systems, including endpoint devices management, anti-virus software and data leak protection.
Analytical skills
Essential criteria
- Ability to analyse and interpret information and make valid contributions to decisions making at team level.
Physical skills
Essential criteria
- Reasonable level of fitness due to a large degree of walking to various locations across campus.
Planning
Essential criteria
- Is able to work both as an individual using ones own initiative and as a team member, prioritising workloads.
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service – I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
Company description:
confidential
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