OFFICE ASSOCIATE (OPTION 2 Typing)
State of Illinois Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Chicago, IL 60602 (The Loop area) |
| Type | Full-time |
Job Description
Agency : Department of Human Services
Opening Date: 11/18/2022
Closing Date/Time: 12/05/2022
Salary: Anticipated Salary: $3,367 – $4,552 per month
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for any degrees earned and a copy of any applicable professional licenses is recommended and should be uploaded to the Additional Documents section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 10-17-20526
Position Overview
Under direction, performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings. Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings. Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format. Registers newly filed written appeals by electronic data entry.
Job Responsibilities
Under direction, performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings.
Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings.
Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format.
Registers newly filed written appeals by electronic data entry.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.
- Requires ability to keyboard accurately at 45 wpm.
- Requires ability to follow oral or written instructions.
- Requires ability to operate commonly used manual and automated office equipment and computer software such as Microsoft Word, Excel, Microsoft Outlook, and on-line databases with scanning functions.
Work Hours: 8:30am – 5:00pm Monday-Friday
Work Location: 69 W Washington St Chicago, IL 60602-3134
Office of General Counsel
Division of Administrative Hearings and Rules
Bureau of Hearings
Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Clerical and Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program – A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care
Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link:
https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Company description:
The name « Illinois » comes from a Native American word meaning « tribe of superior men. » Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673.
Follow us