Rail Controller
Chicago Transit Authority Posted on 2022-11-18
| Salary | $46.20 an hour |
|---|---|
| Location | Chicago, IL |
| Type | Full-time |
Job Description
Monitors trains along the line of road. Facilitates and supervises communications, coordinates restoration of service for trains, and keeps Control Center personnel informed of any service disruptions.
PRIMARY RESPONSIBILITIES
1
Coordinates activities with police departments, fire departments, public utilities, outside agencies, and departments within the Authority to utilize its services to restore service operations in a safe, timely, and efficient manner.
2
Monitors trains along the line of road by way of the QuicTrak system. Assists rapid transit operators in trouble shooting techniques and correcting defects. Notifies appropriate personnel to assist with the correcting of defects or assist in the removal of equipment.
3
Maintains logs, delay sheets, and prepares other required documents. Must be able to operate a computer terminal to input or retrieve pertinent data. Utilizes Maintenance Management Information System (MMIS).
4
Must keep up with technology related to the position.
5
Performs related duties as assigned.
SUPERVISORY RESPONSIBILITIES
Reporting to this position may include the following jobs:
Job Title
- None
CHALLENGES
- Must be able to handle multiple tasks simultaneously.
EDUCATION/EXPERIENCE REQUIREMENTS
- Three (3) years of CTA rail operations experience in a supervisory capacity (Rail Supervisor/Instructor with current certification), five (5) years of experience as a RTO, Switchman, or Towerman (with Current Certification), or five (5) years external experience in Rapid Transit Operations (Rail Supervision), or an equivalent combination of education and experience relating to position.
- Bachelor’s degree in Transportation or a related field preferred.
- Required to submit and pass drug and alcohol testing.
- Must complete and maintain Rail Safety Training and related training/certifications.
PHYSICAL REQUIREMENTS
- Requires sitting for extended periods of time, standing, visual acumen, manual dexterity and fingering for working with computer key boards.
- Chicago Transit Authority requires all employees to be COVID-19 vaccinated. If you are offered employment, proof of COVID-19 vaccination will be required as a condition of employment and as part of the hiring process. Visit www.transitchicago.com/careers for full notice.
KNOWLEDGE, SKILLS, AND ABILITIES
- Working knowledge of rail system functions, routes, rail patterns, operating regulations, and scheduling techniques.
- Working knowledge of rail operations.
- Working knowledge of the various types of revenue equipment.
- Working knowledge of rail operations equipment.
- Working knowledge of the Authority’s fare structure.
- Working knowledge in the practices and processes in proper service restoration techniques.
- Strong verbal and written communication skills suitable for providing clear and concise radio communication and public address announcements.
- Ability to write and express oneself in a clear, logical and comprehensive manner.
- Ability to document occurrences or events in a chronological order.
- Ability to read and interpret all scheduling related materials.
- Ability to develop and maintain effective working relationships with Authority personnel and outside agencies.
WORKING CONDITIONS
- General office environment.
- Works various days and hours as assigned.
- Subject to 24-hour call.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
- Standard office equipment.
- Personal computer and related software and equiment.
Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Rate to be determined by applicant »s entered service date and service date in union jurisdiction of this classification.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
TO BE CONSIDERED APPLICATIONS MUST BE COMPLETED IN THEIR ENTIRETY INCLUDING:
- UPLOADED RESUME / WORK HISTORY
- QUALIFICATIONS
- JOB ASSESSMENT QUESTIONS
INFORMATION PROVIDED MUST BE ACCURATE AND TRUTHFUL.
Company description:
Chicago Transit Authority employees keep nearly 1.6 million people in Chicago and 35 suburbs moving every weekday. This would not be possible without our skilled and dedicated workforce. Learn what qualities make a great CTA employee and find a career opportunity that matches your professional skill set and interests.

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