Restaurant Host
Citizen Hotel Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Sacramento, CA 95814 |
| Type | Full-time |
Job Description
Responsibilities:
- High School diploma and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards).
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc
- Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees.
- Greet and seat guests at appropriate tables in a timely manner.
- Be attentive of guests » needs assist in providing a pleasant dining experience.
- Assist cashier in collection of money or credit cards from guests and servers as needed.
- Know how to prepare cashier report at the end of the shift.
- Pay out servers » and service attendants » tips if appropriate.
- Know how to properly take reservations for outlets.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Perform opening and closing duties according to established side work checklist.
- Ability to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Assist servers and cashiers in the servicing of guests as needed.
- Know and understand the state liquor laws.
- Perform other duties as requested by management.
- Attend meetings/training as required by management.
Property Details:
Featuring a fitness center and bar, as well as a restaurant, The Citizen Hotel, Autograph Collection is located in Sacramento. This 4-star hotel offers a 24-hour front desk and room service. California State Railroad Museum is an 18-minute walk from the hotel and Crocker Art Museum is 1.2 miles away.
At the hotel all rooms come with a desk, a TV and a private bathroom.
Continental and à la carte breakfast options are available every morning at The Citizen Hotel, Autograph Collection.
Company Overview:
Benefits:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Company description:
Join a world of possibility with Aimbridge Hospitality! Our associates thrive in a culture where everyone is inspired to #AIMHigher. We »re a leading, global hospitality company offering best-in-class hotel management services across a broad spectrum of hotels representing lodging brands such as Marriott, Hyatt, Hilton, IHG, Wyndham, Choice, Extended Stay America, and more, luxury and destination resorts, convention centers, and boutique/lifestyle hotels. Our premium portfolio represents over 1,500 properties in 50 states and 23 countries. As the world »s largest third-party hotel operator, we are dedicated to our mission to leverage our scale to add value for owners and opportunities for associates better than any other management company. Our Values define who we are as a company and unite us with a common purpose. Discover what makes Aimbridge a preferred hospitality employer: • Engaging Culture: We have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company. • Dynamic Careers: We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go! When you join Aimbridge, your professional network will instantly expand. • Community Impact: Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about! We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.
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