Sales Warehouse Assistant
Operose Health Posted on 2022-11-23
| Salary | Not mentioned |
|---|---|
| Location | Milton Keynes |
| Type | Full-time |
Job Description
Our Contact Centre Executives play an important role in our business – often, you »ll be the first point of contact for our customers, listening to their requirements and suggesting products and services. Above all, you »ll be ensuring that every customer feels valued – that »s The Jardine Difference.
More than 40 years of passion, hard work and innovation has seen Jardine Motors Group grow from a family-run vehicle dealer operation to one of the largest car dealer groups in the UK. Jardine Motors Group represents 16 luxury and premium manufacturers including Audi, Porsche, BMW, Mercedes and Ferrari in over 60 locations across the UK.
We have a clear strategic focus to deliver an unparalleled level of service for every customer; our competitive edge relies on the quality of the people recruited into our teams. With people at the core of our strategy we are discerning about whom we employ, and expect our employees to have high levels of integrity, be passionate about their role and take ownership of their customers’ and colleagues needs in line with our values.
Why us:
· We grow our own talent! To help you unlock your full potential and progress your career, we provide you with constant training and development opportunities tailored to your goals and ambitions.
· Everyone is welcome! We’re committed to building an inclusive culture and diverse workforce. We’re proud of our culture where all colleagues can feel comfortable to bring their true selves to work and thrive in an environment removed of stereotypes and bias.
· We have a generous benefits package including 33 days holiday (including bank holidays), plus you’ll never have to work on your birthday. You’ll also have access to a great pension, reward savings, monthly commissions, vehicle purchase schemes, and much more.
· When we say we care about your wellbeing, we mean it. You’ll have access to a fantastic employee assistance programme which includes mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting) across our business should you ever need to talk to someone confidentially.
Duties, Responsibilities & Person Specification
- Handling inbound booking calls for service departments, delivering customer service excellence and maximising profitability
- Carrying out outbound service, MOT, vehicle maintenance and all other aftersales-related booking calls for divisional service departments
- Conducting follow-up calls for divisional marketing campaigns, as required
- Building valuable relationships with all our customers, focusing on increasing customer retention
- Maintaining the Central Dealer Management System (ADP Autoline) in accordance with Jardine Motors Group’s database policies and procedures
Desired Skills and Experience:
- Demonstratable communication and interpersonal skills, and experience in a customer-facing role.
- Experience in using Microsoft Office products, and working with databases is desirable.
- Knowledge of the automotive industry, particularly in regard to vehicle servicing and maintenance, is desirable.
- Ability to comply with all company and manufacturer policies and procedures
INDLP
Job Types: Full-time, Permanent
Salary: £24,000.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Referral programme
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: One location
Company description:
confidential
Follow us