Specialist Independent Domestic Violence Advisor
Look Ahead Housing and Care Posted on 2022-11-18
| Salary | £26,000 a year |
|---|---|
| Location | Kent |
| Type | Full-time |
Job Description
Job profile
Job details
Job details
Specialist Independent Domestic Violence Advisor
Recruiting a Specialist Independent Domestic Violence Advisor to join our Domestic Abuse Service in Kent!
£26,000 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. Monday – Friday 09:00am – 17:00pm
Working within the Kent Integrated Domestic Abuse services, the IDVAs work in West Kent to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.
A qualified IDVA (or willing to study to achieve the qualification), the post-holder must be enthusiastic and energetic, customer focused and committed to being an active part of a dynamic team. Attendance at Multi-Agency Risk Assessment Conferences is compulsory.
Primarily working 9am to 5pm, the role will require flexibility as the post-holder will be expected to complete customer work within a working day, even if that takes them beyond normal working hours.
Key Accountabilities:
Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
- Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
- Building supportive, trusting relationships with customers and creating a positive atmosphere.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Regular attendance at Marac and completion of all Marac referrals.
- Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Attending all court and Case Management hearings with or as a representative for customers.
- Supporting customers to set personalised goals in the form of a Safety and Support Plan.
- Assisting in the recording and reporting of customer incidents.
- Safety planning with customers.
- Developing productive relationships with partner organisations to improve service outcomes.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
- Encouraging customers to attend relevant programmes when appropriate i.e. Freedom Programme /Recovery Toolkit to support successful move on.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Adhering to all other Look Ahead’s policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.
OTHER QUALITIES: Look Ahead IDVAs embody and promote the organisations values of quality, creativity, innovation, continuous improvement, integrity, transparency, openness and trust.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
Skills, Knowledge and Experience:
Desirable:
- IDVA Qualification
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation’
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2021. We welcome applications from people of all background.
Company description:
Look Ahead is a specialist housing association and provider of tailor-made care, support and accommodation services. We support thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives. With over forty years in social care under our belt, we are experts through both practice and understanding. Today, we are proud to be the trusted partner of over 30 local authorities and health trusts, providing specialist support and care services for over 7,000 people every year with a wide range of needs, including: • Mental health • Learning disabilities • Homelessness and complex needs • Young people and care leavers With over 100 local services and 1000 staff there are plenty of opportunities for growth within the organisation.
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