Support Secretary
confidential Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Nottingham |
| Type | Full-time |
Job Description
NHS AfC: Band 3
Job overview
The Nottingham University Hospitals NHS Trust’s Occupational Health Department is well established and highly successful, and boasts an excellent reputation both on a local and regional level. We are looking for an enthusiastic and motivated individual to provide a medical secretarial service to the Occupational Health Physicians, Senior Nurses and Business Manager along with supporting the smooth running of the office by undertaking reception and telephone duties in order to ensure workloads are achieved and service requirements are met.
This role requires an eye for detail, excellent communication and keyboard skills and the ability to multi task whilst working calmly under pressure in this particularly busy environment. Flexibility is essential as you will be required to work between City and Queen’s Hospital sites.
Main duties of the job
Brief duties include providing a medical secretarial service to the Occupational Health Clinicians. Arranging follow up appointments and appointments for health screening, surveillance and medical consultations of employees including appointment letters. Chasing outstanding medical reports requested from third parties, maintaining and updating the electronic patient database and contributing to the provision of a smooth running office by undertaking reception and telephone duties as well as covering the appointment bookings line on a rota basis along with general office duties.
Candidates should have a good standard of education and have experience of Microsoft Office packages including good knowledge of Word and Excel. Experience of secretarial work is essential and experience of reception and telephone cover would be beneficial. Excellent interpersonal and communication skills are essential and the successful candidate must be comfortable communicating with colleagues of all levels of seniority and professional background. Excellent organisational skills and the ability to prioritise and cope with multiple demands are also required.
Further elements of this position will be providing reception and telephone cover and booking appointments via our telephone appointment line and the maintenance of client medical records and data inputting to our bespoke software computer system.
Working for our organisation
We are a friendly team of around 35 staff consisting of doctors, nurses, counsellors, technicians and admin who work together to deliver an occupational health service to our own Trust and private organisations which we deliver from both Queen »s Medical Centre and City Hospital sites. Our department offers this service Monday to Friday between the hours of 8:30 and 4:30 excluding bank holidays.
Some of the benefits of working for our organisation include:
Flexible working.
Friendly and supportive work colleagues within the team.
Salary sacrifice schemes e.g. Cycle to work scheme.
Blue Light/NHS discounts
Detailed job description and main responsibilities
In addition to the above summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
If you would like to discuss this post further, please email: lisa.seymour@nuh.nhs.uk. Or telephone: 0115 9627646.
Person specification
Training / Qualifications
Essential criteria
- 4 GCSE’s or equivalent including English
- NVQ level 2 in administration or equivalent experience
- RSA2 or equivalent
Desirable criteria
- RSA 3 typing/word processing skills or equivalent
- ECDL or equivalent
- Recognised secretarial/administration qualification
Experience
Essential criteria
- Minimum of 2 years office/secretarial experience
- Medical terminology knowledge
- Reception, telephone and diary management experience
Desirable criteria
- Experience of supervising others
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service – I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
Company description:
confidential
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