Bilingual English/Spanish Case Management Coordinator (Office Specialist 2) – Hillsboro
Department of Human Services Posted on 2022-11-18
| Salary | $2,823 – $4,073 a month |
|---|---|
| Location | Hillsboro, OR |
| Type | Full-time |
Job Description
Initial Posting Date:
11/17/2022
Application Deadline:
12/01/2022
Agency:
Department of Human Services
Salary Range:
$2,823 – $4,073
Position Type:
Employee
Position Title:
Bilingual English/Spanish Case Management Coordinator (Office Specialist 2) – Hillsboro
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Would you like the opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities? If so, we’d love to hear from you!
The Office of Child Welfare is seeking a Bilingual English/Spanish Receptionist (Office Specialist 2) to join our team in Hillsboro. In this role, you will provide clerical support to field staff, caseworkers, unit supervisors, resource parents, service producers, and the public. This is a great chance to learn about child protective services firsthand and work in a fast-paced, rewarding environment. This position involves the option for some remote work depending on business needs.
Bilingual requirement (English/Spanish)
This position is bilingual and requires duties to be done in both English and Spanish. Job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position will receive a 5% differential pay based on passing the required language test.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
- When you join theODHS
, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
- Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
- We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. TheEquity North Star
has four points that explain the agency »s goals related to equity, inclusion, and racial justice.
- We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packages
including health, dental, vision and much more!
What you need to qualify
To be considered for an interview, you must submit all required documents and your application material must reflect that you meet the requirements.
- Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents, or;
- An Associate »s degree, or;
- Graduation from a private school of business with a certificate AND one year of general clerical experience.
Essential attributes
We are looking for candidates with:
- Ability to adjust communication style to the receiving audience, actively listen, communicate with empathy, and showcase intercultural competency.
- Verbal and written communication skills that include demonstrated experience being a responsive and reliable resource for others.
- Experience using Microsoft Office products, including Word, Outlook, and Excel.
- Customer service skills that include demonstrated experience consistently going beyond meeting the customer’s basic needs.
- Ability to adapt with flexibility and ease to changing environments and priorities.
- Demonstrated ability to prioritize work while meeting competing deadlines.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Your duties at a glance
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare
Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
- Performing filing and preparation work surrounding court documents.
- Sending placement emails containing pertinent information.
- Doing clerical work such as collecting/mailing/scanning documents, compiling packets, and entering data.
- Handling case openings, transfers, and closings, including ensuring that paperwork is completed in time.
- Preparing and maintaining a desk manual.
- Scheduling and attending meetings.
Working conditions:
The duties in this position include work with challenging and sometimes hostile clients; and continuous pressure to meet deadlines. Long periods of sitting at a computer terminal. As part of your job with Child Welfare you are expected to work competently within the agency »s electronic information system (ORKids). Proficiency with Outlook email system and Microsoft programs are essential. You may be required to develop competencies in other software applications, depending on your job assignment.
How to apply
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
- Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- If you are not a current State of Oregon employee, view thisapplication instructional video
.
- Current State of Oregon employees: Apply via your employee Workday account.
- After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
Additional requirements:
- Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- A valid Oregon Driver’s License and acceptable driving record are required.
- Bilingual requirement (English/Spanish) This position is bilingual and requires duties to be done in both English and Spanish. Job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position will receive a 5% differential pay based on passing the required language test.
Helpful information
- This is position is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies.
- Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunities
page.
- If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contactAllison.Grove2@dhsoha.state.or.us
. Please be sure to include the job requisition number.
Company description:
confidential
Follow us