Bilingual Front Office Coordinator
All Care Therapies Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | San Fernando, CA |
| Type | Full-time |
Job Description
All Care Therapies is one of the leading providers of therapy services. In addition to providing specialized rehabilitative care in our Outpatient Clinics, All Care Therapies is also one of the largest providers of home health therapy services in So. Cal. As a leader in the rehabilitative care industry, All Care Therapies goals are to continually bring solutions to address the evolving challenges of therapy providers.
The Front Office Coordinator/Scheduler will provide general office support with various clerical activities and related tasks, including but not limited to answering incoming calls, directing calls to appropriate associates, scheduling appointments. Monitor the flow of correspondence, filing, taking co-payments/deductibles, and liaise between patients, therapists, and medical groups.
- Participates in the development of policies and procedures
- Participate in weekly meetings with the DOR to discuss Productivity and scheduling reports
- Functions as a liaison and maintains open communication with patients providers, clinicians, and administrators for areas of responsibility
- Assists in the development and implementation of plans to improve patient satisfaction
- Ability to coordinate a high volume of patient and therapist appointment schedules
- Request authorizations for new cases
- Ensure patients are maximizing their monthly therapy sessions
- Provide occasional translation to caregivers and staff
- Must have 1 yr experience working in Front Office in an Outpatient Clinic setting
- Excellent customer services skills
- Strong verbal and written communications skills
- Must be detail-orientated and have thorough follow-up skills
- Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
- Performs additional duties as assigned
- ******MUST BE BILINGUAL (Spanish/English) ****
- Office location: 8550 Balboa Blvd, Suite 242, Northridge, CA
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies values a diverse workplace and strongly encourages all qualified applicants to apply.
All Care Therapies is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Company description:
confidential
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