Maternity Administrator
confidential Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Nottingham |
| Type | Full-time |
Job Description
Band 3
Job overview
Nottingham Newborn Screening service is seeking 2 part-time competent, motivated and reliable individuals to work 22.5 hours flexibly Monday to Friday within our Maternity and family health service at Nottingham University Hospitals working at both City and QMC campuses. These roles require excellent verbal and written communication and the successful candidates will work closely with the Screening Midwives and failsafe Officer. The post holders will need to use their initiative and administrative skills to develop processes and ensure the effective provision of a quality service. This is a newly created role to support the vaccination program of Newborn babies.
The successful candidates are required to be conscientious, have a flexible approach to work, be enthusiastic team players, have excellent organisational skills and be able to demonstrate a clear understanding of confidentiality issues. You will have the ability to remain calm under pressure, prioritise your workload to meet agreed plans and deadlines, use your own initiative and respond to queries within and outside of the organisation in a professional manner.
It is preferably that you have previous experience of working in a busy NHS environment with excellent IT skills and knowledge of hospital software. The candidates need to demonstrate attention to detail with the ability to accurately record detailed information in a timely manner.
Main duties of the job
Be responsible for arranging new and follow up appointments
Using Medway PAS and other electronic systems as instructed by the Midwifery Screening team
Ensure Referral to treatment patient data quality is accurate at all times.
Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.
Manage the demand and capacity within the standard operating practice taking decision to escalate to the directorate management team any capacity issues.
Responds to any temporary day to day demand and capacity updates required in Medway
Print appointment/procedure confirmation letters as necessary and send to patients with the relevant information leaflets promptly.
Notify the designated person of any patients who fail to attend their appointment who will take necessary action in line with department and/or Trust policies.
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times.
Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
Working for our organisation
Our organisation is driven by our strategic objectives and organisational values. A leading teaching hospital. The Maternity service is delivered across two Hospital sites and community providing care for approximately 8500 births annually
Our team currently consists of two Antenatal and Newborn screening Coordinators, two Ante natal and Newborn Screening Midwives a Newborn Screening link Midwife a Haemoglobinopathy Screening link Midwife and an Antenatal and newborn screening failsafe officer. The staff have offices at both City and QMC and work on the maternity wards, Labour suites, Neonatal Units and the Children »s wards. Roles are varied and work closely with a number of multidisciplinary teams and outside agencies.
Detailed job description and main responsibilities
Please see attached Job description and Person specification for a detailed summary of the job description and main responsibilities.
Person specification
Communication and Relationship Skills
Essential criteria
- Ability to work as part of a team and quickly adapt to changing situations
- Excellent communication skills with the ability to communicate with staff and the public at all levels.
Desirable criteria
- Ability to deal tactfully and efficiently with a wide range of people e.g. Patients, visitors, medical staff in a helpful manner
Experience
Essential criteria
- Experience of MS Office
- Previous experience in an office environment
- Experience of Microsoft packages and NHS computer systems, MEDWAY Live ,Medway maternity
Desirable criteria
- Knowledge of hospital IT systems, e.g. Medway PAS, Notis.
- Customer Service
- Previously worked with NHS
- IT Qualification
Essential Criteria
Essential criteria
- To be educated to ‘O’ level, GCSE or equivalent standard in Maths /English
- NVQ relevant qualification level 3 or above
Desirable criteria
- To possess 5 ‘O’ level or equivalent GCSE passes
- IT Qualification
- RSA typing qualification or equivalent
___________________________________________________________________________________
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service – I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
Company description:
confidential
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