Patient Access Representative – Grants Pass
Asante Health System Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Grants Pass, OR 97527 |
| Type | Full-time |
Job Description
Patient Access Representative – Grants Pass
Asante is currently hiring Patient Access Reps in both our Outpatient and Emergency departments for full-time and part-time benefited positions, as well as, flexible workforce/on-call positions that include a variety of schedules and shifts.
Join Asante »s Patient Registration team and come and work where what you do really matters!
These positions are based out of Asante Three Rivers Medical Center in Grants Pass.
Salary: The typical starting range is between $17.00 to $21.25 (based on qualifications and years of relevant experience)
Position Summary
The Patient Access Rep for Outpatient provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. Hours covered are from early mornings to evenings with potentially some weekend shifts. Extra shift differentials are paid for weekend hours.
The Emergency Department requires 24/7 coverage and the Patient Access Rep for the ED provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. Typically, the ED Patient Access Reps work 12-hour shifts (for either the day/evening hours or the late evening/night hours). This role requires registering patients as needed whether in the department, the exam rooms, or in the patient »s room. The positions for the Emergency department also pay extra shift differentials for swing, night, and weekend hours.
Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:
- Appointment scheduling
- Registration and insurance verification
- Telephone coverage and data entry
- Filing protected health information (PHI)
- Patient referrals and point-of-service collections
In this role, the Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients – while always being aware of maintaining patient relations, customer satisfaction, and Asante »s financial solvency.
Qualifications
Education
- Associate »s degree in business, healthcare, or related field is preferred
Experience
- Patient registration, or related customer service, administrative, and/or data entry experience is required
Licensure/Certifications
- Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred
What We Offer for Full and Part-time Positions
- Competitive starting wage
- Comprehensive benefits including medical, dental, vision, and wellness
- Excellent retirement package with up to 6% employer contribution
- Generous Earned Time Off
- Tuition reimbursement after one year of service
What We Offer Our Flexible Workforce (Per diem/On-call)
- Competitive starting wage
- An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
- Benefit option available through the Asante Flexible Workforce plan
- Excellent retirement package with up to a 6% employer contribution
Why Asante
Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don »t matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
About Asante and Southern Oregon
Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante »s entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.
At Asante we are defined by our values – traits that guide us as we serve patients and the community:
Excellence – Respect – Honesty – Service – Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.
Company description:
THE VALUE OF YOU Asante recognizes that your personal life, your professional life, and your happiness are all intertwined. They respect who you are and all that you bring to the table. They understand that you are more than your role. That’s why they have created a unique environment where you’re empowered, supported, and surrounded by the tools and the opportunities you need to make a difference — both in your work and in your life. Simply put, you — and everything that makes you who you are — matter. At Asante, our top priority is our patients. We believe each person we reach must be treated with compassion, dignity, honesty, and skill. Our more than 5,700 employees work together to make this ideal a reality, supported by new technology, modern facilities, and a common purpose of healing and hope. Community Led Asante is based in Medford, Oregon, and governed by a board of directors comprised of local volunteers and physicians. Board members give their time to ensure that the people of nine southern Oregon and northern California counties receive high-quality healthcare services provided with compassion. All decisions are made by people who live and work in our community. High-quality Healthcare for Everyone As the largest healthcare provider in nine counties, Asante provides comprehensive medical care to more than 600,000 people throughout southern Oregon and northern California. Our facilities include Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners and additional healthcare partnerships throughout the region. Our Mission Asante exists to provide quality healthcare services in a compassionate manner valued by the communities we serve. Our Vision To be your trusted health partner – every person, every time. Our Values We are defined by our values. They guide us each day as we serve our patients and our community. • Excellence, in everything we do • Respect, for all • Honesty, in all our relationships • Service, to the community and each other • Teamwork, always
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