Senior Administrative Assistant
Banner Health Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Mesa, AZ 85202 (Southwest area) |
| Type | Full-time |
Job Description
Primary City/State:
Mesa, Arizona
Department Name:
Admin-Hosp
Work Shift:
Day
Job Category:
Administrative Services
The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you!
As the Senior Administrative Assistant, YOU will be an essential member of our department providing complex administrative assistance to the CNO and Sr. HR Business Partner at Banner Desert Medical Center, as well as indirect support to their staff. This includes coordination of communications and heavy calendar management, as well as serving as a back up for Administration front desk and other Senior Administrative Assistants as needed. This position requires detailed knowledge of the department’s area of responsibility and general knowledge of company policies, practices, and operations in order to respond to routine and non-routine inquiries from callers, visitors, venders and patients; and gathering background information for sensitive and confidential reports, as well as identifying solutions and resolving administrative problems.
This position will work in person at Banner Desert Medical Center with a schedule of Monday – Friday 8:00 a.m. – 4:30 p.m.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona »s largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix »s Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System. About Banner Children »s Hospital at Desert If you desire to provide the best care possible to the most vulnerable patients, come to Banner Children »s Hospital at Desert in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology – including iCare ICU monitoring and robotic surgery – to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
POSITION SUMMARY
This position supports a Chief Executive Officer (CEO), Corporate Senior Leadership Team (SLT) members, a senior director, or member(s) of facility senior leadership teams by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis. This position may also support other SMT members or senior directors as needed.
CORE FUNCTIONS
1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.
2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.
3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.
4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.
5. Maintains supervisor »s calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.
6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.
7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.
8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.
9. This position primarily focuses on the operations of the office of the system SMT (Sr. Mgmt Team) member, senior director, facility CEO or large facility CNO to which this position reports. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with SMT, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.
Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Associate »s degree
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy
Company description:
Whether you’re just starting your career or you’re an experienced professional, Banner Health has the right opportunity for you. With facilities in Arizona, California, Colorado, Nebraska, Nevada, and Wyoming, there is something for everyone – from the urban medical center to the small town hospital. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. Throughout our network of hospitals, primary care health centers, research centers, labs, and physician practices, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
Follow us