STAFF SCHEDULER – £22,500 to £25,000 pa
Home Instead Posted on 2022-11-18
| Salary | £22,500 – £25,000 a year |
|---|---|
| Location | Cardiff |
| Type | Full-time |
Job Description
Part of a global brand, our office in Cardiff was established in 2009. Our mission at Home Instead, Cardiff and the Vale is to brighten the lives of seniors providing them with services such as companionship, home help and personal care. The role of Scheduler withinin the office team is key to ensuring that our clients continue to receive this seamless service and best in class quality care and support.
- To manage the planning, coordinating and scheduling of 80 care staff and 130 clients ensuring the continuity of service at all times
- To work closely with the Care Manager and team in co-ordinating all care services
- Hours of Work 9am to 5pm Monday to Friday
- Participate in on-call rota covering 1 in 8 weekends and some evenings
- Deal promptly and appropriately with any queries received or concerns raised
- To ensure that all associated information is recorded accurately and promptly
- To provide cover in other business areas as and when required
The ideal candidate will have:
- Rota management experience (essential)
- Excellent communication and relationship building skills
- Passionate in delivering a high quality service to all clients and are represent Home Instead Cardiff in a professional manner at all times, on the telephone, face to face or written communcation.rofessionals
- Sociable team player, flexible and committed
- IT literate
- Full driving licence and vehicle
- Willing to undergo an enhanced DBS disclosure
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Company description:
When Paul and Lori Hogan founded Home Instead in 1994, in Omaha, Nebraska, they wanted to create a business that would provide personalised care for their ailing Grandmother and help to keep her well at home. Today, Home Instead is delivering the same personalised, quality care in over 14 countries across the globe, with over 230 community offices in the UK alone. By keeping family values at its core, Home Instead has become a world leading, award winning home care company with a mission to change the face of ageing across the UK and the world. Caring for others is part of our DNA, and that includes caring for your career. The Home Instead network provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a family-like business, where you are fully supported by your office team every day.
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