Administrative Assistant
Computer World Services Posted on 2022-11-18
| Salary | Not mentioned |
|---|---|
| Location | Bethesda, MD |
| Type | Full-time |
Job Description
Computer World Services, Corporation (CWS) is seeking an exceptional candidate to serve as Administrative Assistant for the NIH IT CSPSS customer service Portfolio that consists of a full range of NIH IT Service Desk and Desktop Support services, IT Training, and related resource services. The NIH IT Service Desk provides technical support to the NIH community via the World Wide Web and phone. The Service Desk receives over a thousand requests for service every business day.
Where issues cannot be resolved in-house, they are assigned to support staff in each of NIH’s ICs. Support cases are assigned and resolved using the NIH IT Service Desk IT Service Management System (ITSM), supported by the CIT Business Application Services (BAS) and the Service Desk’s Automated Call Distribution System administered by CIT Unified Connectivity and Communication (UCC) service area.
The candidate will be responsible for providing administrative assistant support to Program Management and Engineering & Technology senior managers for our NIH IT CSPSS effort located in Bethesda, MD. Candidate should possess an elevated level of administrative assistant experience including calendar management, independent decision making, proactive responses to tasks and projects and excellent interpersonal skills including effective communication skills. Advanced level experience required with Microsoft Office Suite, particularly focused on Outlook, PowerPoint, Word, and Excel. Chosen candidate would be required and responsible for coordination for internal events, external customer events and team all-hands events when appropriate.
Key Tasks and Responsibilities
- Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
- Experience with and ability to maintaining & retention of metrics, data and presentations.
- Ability to manage multiple tasks simultaneously, and quickly adjust to competing priorities.
- Exceptional communication skills, verbal and written.
- Exceptional interpersonal skills and demonstrated ability to deal with executive level contacts both within and outside of the company.
- Ability to maintain confidentiality.
- Ability to proofread and edit computer-based documents.
- Prepare graphical and narrative presentations material.
- Maintain personnel files, prepare correspondences, schedule meetings, coordinate travel and support the development of contract deliverables.
- Responsible for integrating the graphics generated with automated tools and the deliverable documents.
- Assists in the preparation of management plans and reports.
- Coordinate schedules to facilitate completion of proposals, contract deliverables and task order reviews.
- Performs analysis, development and review of program or functional areas, as required.
- Effective organizational and decision-making skills.
- Adapts to new environment with successful results
- Experience with making/changing travel and meeting arrangements and processing expense reports.
Job Requirements:
- Education & Experience
- Associate degree or higher and/or 5+ years of related experience.
Certifications
- N/A
Security Clearance
- Candidate must be a US Citizen
- Candidate must possess DHS Suitability background investigation or be eligible to qualify for DHS Entry of Duty background investigation followed by DHS Public Trust Clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- None
EOE AA M/F/Vet/Disability
EEO is the Law:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
Job Snapshot
Employee Type
Full-Time
Location
Bethesda, MD
Job Type
Admin – Clerical, Information Technology
Experience
Not Specified
Date Posted
11/12/2022
Job ID
3506/2466/16125
Company description:
CWS (Computer World Services) is a Small Business certified HUBZone services enterprise. We specialize in IT Solutions and end-to-end Network Operations that support our clients around the globe. Recognized for our performance and professional staff, we celebrate our 20th year of providing global solutions to federal, state and local customers. CWS is serious about our commitment to the HUBZone Program. As such, we seek to support the maintenance, building, and promotion of other HUBZone teaming partners on a variety of opportunities. HUBZone is more than a designation…it is core to our belief in doing more for our customers and the employees that make solutions happen. Quality of Services For 20 years, CWS has continued to provide innovative solutions and quality services to our clients resulting in customer confidence and a reputation as a leader in our field. Project Delivery is based on best practices as outlined in the Information Technology Infrastructure Library (ITIL) V3 Service Management construct. Our strategic partnerships and mentor protégé relationship with SAIC allow CWS to address the critical needs of our clients across their spectrum of operations.
Follow us