Housing Coordinator
Eden Brown Posted on 2022-11-18
| Salary | £16.78 an hour |
|---|---|
| Location | Dorset |
| Type | Permanent |
Job Description
A role of Housing Coordinator has come up with Sovereign Housing Association for a duration of 6 months ongoing assignment.
Pay – £ 16.78/hr Umbrella
Address – Blandford, DT11 8SA
JD below
Job Purpose:
Our Housing Coordinators provide an enhanced, proactive housing management service to residents in our designated temporary homeless accommodation, and offer progression towards sustainable, appropriate move-on from the service.
Responsiblities:
- To understand and commit to our ambitions to deliver the highest standard of customer focused, peer led, psychologically informed service. Celebrate the diversity of our customers and be proactive and critical in our thinking and adapt a trauma informed approach to the needs of each individual and work to adapt our offer accordingly.
- Manage referrals to deliver suitable and timely allocations to the service and ensuring capacity and void targets are met by working closely with empty homes and lettings team
- Work with customers referral and sign up being especially considerate of diversity and inclusion and adapting our processes to meet the needs of the customer. Participate in customer induction, considering a person centred approach including offers from our range of adapted agreement and occupation information where required. (ie pictorial, translated, audio/braille etc)
- Provide information, advice and assistance to customers around income and benefits, assist with benefits claims at sign up and the regularly review for income maximisation. Act as the lead for the HB contact with LA and complete regular checks the HB portal. Work to support customers with UC claims, assist with PIP applications including appeals etc.
- Provide general housing related advice, guidance and support to customers to enable them to maintain their tenancy/licence agreement.
- By giving the customer choice and control, work to co-produce personal housing plans, settings clear goals taking into consideration housing options, and plan towards sustainable resettlement.
- Review move-on options with customers and manage referral in LA housing register where appropriate or alternative offers (PRS, Rent Deposit Scheme etc). Develop relationships with local landlords and charities to support customers to move-on and set up home.
Would this role be of interest to you, would you like me to put you forward? (please send me your up to date CV along with your date of birth and NI number)
If interested you can reach me at S.Yadav2@edenbrown.com
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Company description:
As one of the longest established built environment businesses in the UK, Eden Brown Built Environment’s network and depth of knowledge is unrivalled. Our reputation is built on long term relationships that have been honed and developed over a period spanning more than a quarter of a century. Working from a network of six offices throughout the UK, we are niche sector experts in our specialist disciplines, covering architecture, construction, building services, facilities management and maintenance, surveying, engineering, interior design, and building maintenance trades. Our expert consultants are immersed in your sector on a daily basis. They speak your language, understand your terminology and appreciate your challenges.
Follow us